Unit8ReceivingVisitors

ListeningPracticeLanguageFocusAVideo2Warm-upVideo1BusinessCulturePartIPartIIPartIIIPartIVPartVLanguageFocusBPartVIPartVIICONTENTS

PartIWarm-up

Workinpairs.Choosetheproperwordtofillineachblankinthefollowingdialogue.assistanceappointmentengagedparticularfirminleavefuture

PartIIListeningPractice

Task1Whenyoumeetyourbusinessvisitors,youmaywanttomakesmalltalkbyaskingquestionsabouttravel,accommodationandtheweathersoasto“breaktheice”.Thefollowingareexamplesofsomeofthesequestions.Pleasefindtheircorrespondingresponses,andthenlistentothedialoguestocheckyouranswers.

Script(1)c (2)f (3)a (4)i (5)b(6)h (7)d (8)e (9)j (10)g

Script

Task2

ScriptTask21.Youwillhearapassageaboutworkreceptionistsperform.Listentothefirstpartandchoosetherightanswerstoeachquestion.(Note:Theremaybemorethanonecorrectanswer.)abcdbdaccdbd

Script

Task22.Listentothesecondpartofthepassage.Decidewhetherthefollowingstatementsaretrue(T)orfalse(F).ScriptFFFTFT

Script

PartIIILanguageFocusA

Follow-upPracticeScript1.Fillintheblankswiththecorrectphrasesfromthebox,andthenlistentothepassagetocheckyouranswers.makeanappointmentbynamemakesuggestionsinthemiddleofoutofthequestionintouchwith

Script

Follow-upPractice2.Belowisadialoguebetweenareceptionistandavisitor.Rearrangetheminthecorrectorder,thencheckyouransweraccordingtowhatyouhear,andfinallytaketurnspractisingitwithyourpartner.ScriptThecorrectorderis:__________________

Script

PartIVVideo1Receivingavisitortotheoffice

Pre-viewing1.Lookatthefollowingpicturestohavearoughideaofthevideo.

1.Watchthevideoanddecidewhetherthestatementsbelowaretrue(T)orfalse(F).ViewingScript00:05/03:00FTFTTT

2.Watchthevideoagainandcompletethedialogueaccordingtowhatyouh