;;Task1;Task1;Task2;Task2

SuggestedAnswers

;ReadingA;BackgroundInformation

Beforeatourgroupleavesahotel,theguideshouldmakethetouristsawareoftheneedtosettlethebill.Ifthegroupisleavingourcountry,thelocalguideshouldremindthetouristsoftheirpassports,planeticketsandcustomsinspection.Thelocalguideshouldtellthetouristswhenandwheretocollecttheirluggage,andcheckthenumberofpiecesofluggagealongwiththenationalguide,thetourleaderandtheluggage-mantopreventlosinganyluggage.

Aftertouristsgetonthebus,theguideshouldremindthemtochecktheircarry-onbagsandseeiftheyhaveleft

anythingbehind.Thebuscandepartfromthehotelonlyafteritismadeensuredthateverybodyisonthebus.

;ReadingA;PreparationsfortheDepartureofaTourGroup

;Second,youshoulddiscusswiththetourleaderandthedrivertimesforluggagecollection,checkingoutanddeparturefromthehotelandtheninformthegroupmembers.Makealistofallthepointsthatneedattentionsuchasthetimetobepackedbysothatbagscanbereadyfortransportandkeepingpassportsandvaluablesinhandluggage.Furthermore,ifthetourgroupmustleaveearlyinthemorning,confirmwiththehotelthatawake-upcallwillbemadetoallmembersofthegroupandcheckthearrangementforbreakfast.Thenensurethatthetouristsareawareofallarrangementsandwhentheyhavetobereadytoleave.;Third,youshouldhelpthetourleaderwithhotelcheckout.Remindthevisitorstosettletheiraccountswiththehoteliftheyhavehadanypersonalexpenditures,toreturnanyitems

borrowedfromthehotel,tocheckthattheyhavenotleftanythinginthehotelandtokeeptheirvaluablessafe.

Fourth,don’tforgettomakeafarewellspeechbeforethetourgroupleaves.Usually,youcanmakethefarewellspeechduringthelastdinner,inthebusonthewaytotheairportorattheairpo