基本信息
文件名称:登船行李托运的操作流程天津海运职业李肖楠58课件.pptx
文件大小:4.97 MB
总页数:9 页
更新时间:2025-05-21
总字数:约小于1千字
文档摘要

登船行李托运的操作流程StandardOperationProcedureofLuggageCheck-in

beforeEmbarkation天津海运职业学院李肖楠TianjinMaritimeCollegeLiXiaonan

GreettheGuestAskWhetherHe/SheNeedtoCheckintheLuggage问候,询问游客是否需要托运行李1Step1

LuggageGoThroughSecurityCheck,MaketheGuestClearabouttheRequirementsforCheckedLuggage

行李过安检,告知游客行李托运的物品范围2Step2禁

AsktheGuesttoFillintheLuggageTags

请游客完整填写行李牌3Step3舱房号姓名

CheckGuest’sLuggageTags检查游客填写的行李牌Step44

Step55将行李牌挂到或贴到行李箱上

AttachLuggageTagstoEachPieceofLuggage

GivetheLuggagetoBellmanandAsktheGuesttoKeeptheReceiptStep66办理行李交接手续并将行李托运凭证交给游客

Step77道别SayGood-byetotheGuest

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