**************HousekeepingServiceUnit16HousekeepingService16UNITAfterwefinishthisunit,youareenabledto:ObjectivesKnowhowtocleantheGuests’RoomProvideExtraAssistanceContentsUnit16HousekeepingServiceYouworkastheroomattendantandknockatthedoortoseeiftheguestneedstheroomtobecleaned.Theguestdoesn’twanthisroomcleanednowbecausehehassomeworktofinish.Butheneedssomefreshtowelsandaskssomethingelseaboutroomservice.Afterlearningthisunit,youarerequiredtofinishthefollowingtask:Tasks1.Whatdoestheroomattendantdointhepictures?

2.Howmuchdoyouknowaboutthehousekeepingservice?Context:Aroomattendantgoestomakeuproom,buttheguestaskshertocleantheroomearlythenextmorning.Unit16HousekeepingServiceConversationdisturb[d??st?:rb]v.打扰，妨碍Donotdisturbyourguestswhentheyremakingaphonecall.客人讲电话时，不要去打扰他们。convenientadj.方便的，便利的，合适的Youshouldasktheguestswhattimeitsconvenienttomakeupyourroom,whentheyreintheroom.客人在房间时，你应该问下何时打扫房间方便。NewWordsandExpressionsmakeup铺床，整理Whendoingtheturn-downservice,roomattendantsshouldmakeupthebedandcleantheroom,etc.开夜床时，服务员要整理床、清理一下房间等。DoNotDisturb请勿打扰Thereissignonthedoorknobinguestroomwith“DoNotDisturb”and“PleaseMakeUp”onbothsides.酒店房间门把手有一块正反面标有“请勿打扰”“请即打扫”的牌子。NewWordsandExpressionsIndustryKnowledgeRoomStatus房态住客房Occupied干净的住房OccupiedClean未打扫干净的住房OccupiedDirty待卖房VacantClean脏的空房VacantDirty走客房CheckOut待修房OutofOrder不卖房OutofService保留房BlockedRoom免费房Complimentary续住房Stayover长住房LongStayover未结账房Skipper脏房DirtyRoom保密房ConfidentialRoom差异房DiscrepantRoom即将离店房Due-out走客房Check-out延时离店房LateCheck-out钟点房HourRoom半天房HalfDayRoom外宿房SleepOut请勿打扰房DoNotDisturb双锁房DoubleLockedFunctionalPatternsCleaningt