********************MakingaReservationonthePhoneUnit22UNITAfterwefinishthisunit,youareenabledto:TakecreditcarddetailsObjectivesHandletheroomreservationinquiriesTakearoomreservationonthephoneMakingaReservationonthePhoneContentsUnit2MakingaReservationonthePhoneThereservationistatHismileHotelanswersthephone.TheguestwantstobookadeluxedoubleroomfromAugust12thtoAugust18th.Thereservationistasksforthename,creditcardnumberandevengivesa20percentdiscounttotheguest.Afterlearningthisunit,youarerequiredtofinishthefollowingtask:Tasks1.Whatcanyouseeinthepictures?Pleasedescribethem.2.Trytomakeastoryonyourimagination.Conversation1Unit2MakingaReservationOnthePhoneContext:Sarahisreceivingacallatthereceptiondesk…reserve[r?z?v]vi.预订Adoubleroomwithabalconyoverlookingtheseahadbeenreservedforhim.一个带一座阳台的海景双人间已预留给他。reservation[,r?z?‘ve??n]n.预订Hewenttothedesktoinquireandmakeareservation.他到前台去咨询并做了预订。NewWordsandExpressionsavailable[?‘vel?bl]adj.可得到的Thereisnoroomavailabletoday.今天没有空房了。availability[?,vel?‘b?l?ti]n.可用性Westillhaveroomavailabilityatthemoment.现在我们还有空房。NewWordsandExpressionsdiscount[d?s‘ka?nt]n.折扣PresidentialSuiteisoftenavailableatadiscount.总统套房常可以折扣价订到。guarantee[,ɡ?r?n‘ti]vt.保证，担保Youhavemadeaguaranteedreservation.您做了一个担保预订。NewWordsandExpressionsIndustryKnowledgeTypesofRoom房型FunctionalPatternsReservationsInquires预订咨询1Yes,westillhaveavailability.是的，我们还有空房。2Whattypeofroomdoyouprefer?您想订哪种房间？3Howmanynightsareyougoingtostay?您想住几晚？4Icanofferyouourpromotionalweekendrateof$220perroompernight.我可以给您促销周的价格，每间每晚220美元。5Couldyougivemeanydiscount?您能给我打个折吗？6Ineedtoguaranteethereservation.我需要确保预定。7MayIhaveyournameandcellphonenumber?请问您怎么称呼，手机号码多少？8Let