*********PickingupGuestsattheAirportUnit33UNITHavesmalltalksObjectivesMasterhowtoreceiveaguestattheAirportIntroduceyourselfPickingupGuestsattheAirportAfterwefinishthisunit,youareenabledto:ContentsUnit3PickingupGuestsattheAirportIfyouworkashotelrepresentativeofSmartHotel,youpickupClarkJohnsonattheairportandhaveapleasanttalkonthewaytohotel.Afterlearningthisunit,youarerequiredtofinishthefollowingtask:TaskWhatcanyouseeinthepictures?Pleasedescribethem.Unit3PickingupGuestsattheAirportContext:Max,therepresentativeofHismileHotel,ismeetingtheObamasattheairport.Conversationairport[?erp?:rt]n.机场HowlongdoesittakefromourhoteltoQingdaoLiuTingInternationalAirport？从酒店到青岛流亭机场需要多少时间？representative[?r?pr??z?nt?t?v]n.代表AirportRepresentativebelongstotheFrontOffice.机场代表隶属于前厅部。NewWordsandExpressionsflight[fla?t]n.飞行，航班Howwasyourflight？旅途怎么样？traffic[?tr?f?k]n.交通Thetraffichereisveryheavyduringtherushhours.上下班期间交通堵塞严重。NewWordsandExpressionsfasten[?f?sn]v.系，系紧seatbelt安全带Whentheplanetakesoffandlands,theguestsarerequiredtofastentheirseatbelts.飞机起飞和降落时，乘客必须系好安全带。brochure[bro???r]n.(宣传)小册子Therearesomebrochuresabouthotelservicesandfacilitiesintheguestrooms.酒店客房有介绍酒店服务和设施的册子。NewWordsandExpressionsTips1.Makeawelcomingboard如何做好接机？IndustryKnowledgeTips2.Followthefoursteps如何做好接机？IndustryKnowledgeFunctionalPatternsIntroducingyourself接机自我介绍1Mynameis…I’mfrom…Hotel.Pleasedtomeetyou!我是……，来自……酒店，很高兴认识您。2I’mMax,therepresentativeofHismileHotel.Nicetoseeyouandwelcometo…！我是Max,Hismile酒店机场代表，很高兴认识您,欢迎来……SOPforReceivingaGuestattheAirportWorkingProcedureI.Listentotheconversationandanswerthefollowingquestions.What’stheguest’sflightnumber?_____