2010一Text3
1.InhisbookTheTippingPoint,MalcolmGladwellarguesthatsocialepidemicsaredriveninlargepartbytheactingofatinyminorityofspecial
individuals,oftencalledinfluentials,whoareunusuallyinformed,persuasive,orwell-connected.Theideaisintuitivelycompelling,butitdoesntexplain
howideasactuallyspread.
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2.Thesupposedimportanceofinfluentialsderivesfromaplausible-soundingbutlargelyuntestedtheorycalledthetwostepflowofcommunication:
Informationflowsfromthemediatotheinfluentialsandfromthemtoeveryoneelse.Marketershaveembracedthetwo-stepflowbecauseitsuggeststhat
iftheycanjustfindandinfluencetheinfluentials,thoseselectedpeoplewilldomostoftheworkforthem.Thetheoryalsoseemstoexplainthesudden
andunexpectedpopularityofcertainlooks,brands,orneighborhoods.Inmanysuchcases,acursorysearchforcausesfindsthatsomesmallgroupof
peoplewaswearing,promoting,ordevelopingwhateveritisbeforeanyoneelsepaidattention.Anecdotalevidenceofthiskindfitsnicelywiththeidea
thatonlycertainspecialpeoplecandrivetrends.Intheirrecentwork,however,someresearchershavecomeupwiththefindingthatinfluentialshavefar
lessimpactonsocialepidemicsthanisgenerallysupposed.Infact,theydontseemtoberequiredofall.
有影响力人推断的重要性来自于一个听起来似乎合理但基本上未经检验的理论,这个理论叫做“两级传播”:信息从媒体流向有影响力的人,再从这些人流向其他人。营销人员已经3.Theresearchersargumentstemsfromasimpleobservationaboutsocialinfluence:WiththeexceptionofafewcelebritieslikeOprahWinfrey---
whoseoutsizepresenceisprimarilyafunctionofmedia,notinterpersonalinfluence---eventhemostinfluentialmembersofapopulationsimplydont
interactwiththatmanyothers.Yetitispreciselythesenon-celebrityinfluentialswho,accordingtothetwo-step-flowtheory,aresupposedtodrivesocial
epidemicsbyinfluencingtheirfriendsandcolleaguesdirectly.Forasocialepidemict