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本溪县高中高一下学期期末考试试题

英语

考生注意：

1.本试卷分选择题和非选择题两部分。满分150（120×1.25）分，考试时间120分钟。

2.答题前，考生务必用直径0.5毫米黑色墨水签字笔将密封线内项目填写清楚。

3.考生作答时，请将答案答在答题卡上。选择题每小题选出答案后，用2B铅笔把答题卡上对应题目的答案标号涂黑；非选择题请用直径0.5毫米黑色墨水签字笔在答题卡上各题的答题区域内作答，超出答题区域书写的答案无效，在试题卷、草稿纸上作答无效。

4.本卷命题范围：外研版必修第一册~选择性必修第一册。

第一部分阅读

第一节阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项。

A

TerrificTradingCo.ProvidesTerrificTrainingProgramsforYourBusiness

Ifyourgoalistodeliveragoodcustomerexperiencebasedonanenergizedteam,wecanhelpyouachieveitthroughourcustomer-focusedtrainingprogramsforyourbusiness.Everythingwedoisdesignedtomeettheneedsofyourbusiness.

Howcanwehelp?

Wearefocusedonhelpingyourteamtoimprove:

●Serviceexcellence

●Communicationskills

●Managingthecustomerexperience

●Dealingwithdifficultpeopleandsituations

●Howtoturnyourcustomersintobusinesspartners

●Understandingandinfluencinghowyourcustomersjudgeyou

●Sellingskills,includingselectingproductsandpresentingthemtoyourcustomers

Howlongdoourcourseslast?

Wepresentfrom45minutesinlengthto12monthprograms.Werarelyconductone-sessiontrainingprograms.Theexceptionisgroupdiscussionsbecausewefinditmosteffectivetoconductaseriesofcoursesforcustomersonaweekly,monthlyoryearlybasistobringaboutlastingimprovement.

Whodoweworkwith?

Mostofourcustomersaresmallandmiddle-sizedbusinessesororganizations.Wearebestknownforourworkwithretail(零售),tourismandservicerelatedbusinesses,particularlyinregionalareas.However,wealsoregularlyworkwithindustrialorganizationsandthoseintechnical,andtradeservices.

Wheredowework?

MostofourworkisinItaly,Germany,theUnitedKingdomandotherEuropeancountries.Thisisbecauseweknowandcanrelatewelltothesmallbusinesscultureinthesecountriesandhavesuccessfullyheldanumberofprojectsrelatedtosmalltownsandcommunities.

Forfurtherinfor