ICS03.120.10
CCSA00
中华人民共和国国家标准
GB/T19024—2025/ISO10014:2021
代替GB/T19024—2008
质量管理体系面向质量结果的组织管理
实现财务和经济效益的指南
Qualitymanagementsystems—
Managinganorganizationforqualityresults—Guidanceforrealizingfinancial
andeconomicbenefits
(ISO10014:2021,IDT)
2025?05?30发布2025?05?30实施
国家市场监督管理总局
发布
国家标准化管理委员会
GB/T19024—2025/ISO10014:2021
目次
前言··························································································································Ⅲ
引言··························································································································Ⅳ
1范围·······················································································································1
2规范性引用文件········································································································1
3术语和定义··············································································································1
4实现财务和经济效益的自上而下的结构化方法·································································2
4.1概述·················································································································2
4.2自上而下的结构化方法·························································································3
附录A(资料性)财务和经济效益、相关指标和质量管理原则的联系·········································6
附录B(资料性)业务绩效改进的结构化方法示例·······························································8
B.1概述··························