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Task5DiscussingtheItinerary

Warming-up:

1.Word-guessinggame:omitted

2.Discussionquestions:

Q1:Whatinformationshouldanitineraryinclude?

Anitineraryisadetailedplanofthetour.Datesandtimeofarrivals,correspondingactivities,aswellasdatesandtimeofdeparturesareusuallyclearlysetout.

Q2:Whyshouldthelocalguidediscusstheitinerarywiththegroupleader?

(1)Thetouristsprobablyproposesomemodificationoraskfornewtouritems.

(2)Thetourists’requirementsmaydon’ttallywiththeoriginalschedule.

(3)Thetourleader’sitineraryisdifferentfromthatoflocalguide.

Inaword,discussingtheitineraryisarespectandcourteousreceptionforthetouristsanditisagoodwaytoavoidmisunderstandingbetweentwosides.

Guideprocess:

Omitted.

(1)Closedquestions:

MayIspeaktoDanielplease?

IsitconvenientforyouifIcometoyourroomnow?

Arethetouristssatisfiedwiththeaccommodation?

(2)Openquestion(s):

Doyouhaveanythingspecialinmindthatyouwouldliketosee?

(3)Openquestions:expressions(2)(3)(6)(7)(8)(9)(10)

Closedquestions:expressions(1)(4)(5)

3.(1)Beforegoingtodiscusstheitinerary,whydoesJanetmakeanappointmentwithDaniel?

It’spolitetonegotiatethepropertimeforbothtodiscusstheitinerary.

(2)05-video1:

Wrong.Tomshouldnotbotherthetouristbecausethereisthe

sign“DND”(请勿打扰)onthedoor.

05-video2:

Wrong.Tomshouldtakeoffhisglassesaftergoingintoroom.

05-video3:

Right.

05-video4:

Wrong.Heshouldn’tsitonthebed.

Exercise4:WhatshouldtheguideJanetdoifthetourists’itinerary

isdifferentfromthatofthelocalguide?

(1)Reportittothetravelagencyintimeandfindoutthereasons.

(2)Ifitisthefaultoftravelagency’sclerk,thelocalguideshouldtellthetouriststhefactandmakeapologies.

5.Exercise5:whatshouldJanetdoifthetourists’requirementsdonotmatchupw