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Task1MeetingaTourGrouponArrival

(Suggestedanswers)

Warming-up:

1.Word-guessinggame:omitted(游戏完成即可知答案)

2.Discussionquestions:

Q1:Whatpreparationsshouldtheguidemakebeforegoingtomeetthetouristsattheairport?

Gettoknowthelevelandspecialrequirementsofthegroup,and

makespecificpreparations.Inparticular,writedownthenameandcontactinformationofthetourleaderaswellasthetelephoneofthehotelwhereyouaregoingtocheckin.

(2)Beforeleavingtomeettheflight,calltheairlinefirsttobesureitisontime.

(3)Contactthebusdriver,informhim/herofthestartingtimeandmeetingplace.

(4)Checkthatyouhavethefollowing:

Travelserviceplan,travelbrochures,microphone,itinerary(inChinese)forthedriver,typeditineraryinEnglishforalltourmembers(ifpossible),logomapofyourcity,travelservicebussign,expensereportsheets,identificationcard.

(5)Checkthatyouhaveallneededpersonalbelongings.

(6)Besuretowearyourtravelservicenametagfromhereon.

(7)Arriveattheairporthalfanhourearlier.

Q2:Whatissmalltalk?

Hereitreferstotherelaxedconversationbetweentheguideandthetourists,whichisusuallyinitiatedbytheguide,andthecommontopicsareofteninterestingbutnotimportant,suchas:journey(flight,train,bus,etc.),weatheretc.Smalltalkmaymakethetouristsfeelthatyouarefriendlyandwarm,anditwillhelpyouhaveagoodrelationshipwithyourtourists.

Guideprocess:

Omitted.

(1)打扰一下，请问您是…Excuseme,areyou…

那么您一定是…Thenyoumustbe…

(2)Expressionsforwelcomingthetourists:

WelcometoChina,ladiesandgentlemen.IwishyouapleasanttourinChina.

(3)Expressionforgreetingthetourists:

Nicetomeetyou.

(4)Expressionsformakingsmalltalk:

Didyouhaveagoodtrip?

Afteralongtrip,youmustbetired.

(5)Usefulexpressions:

Translation:omitted.

Expression(s)tolocatethetourists:sentenc