餐饮口语考试题及答案
单项选择题(每题2分,共10题)
1.当顾客进入餐厅,服务员应首先说()
A.Whatwouldyoulike?
B.Welcometoourrestaurant.
C.Howmuchdoyouwant?
答案:B
2.询问顾客人数,应该说()
A.Howmanyareyou?
B.Howmuchpeople?
C.Howmanypersons?
答案:A
3.“今天的特色菜是牛排”英文表述是()
A.Thespecialtodayissteak.
B.Todayspecialissteak.
C.Steakisspecialtoday.
答案:A
4.顾客说想要一杯咖啡,服务员回应()
A.Wait.
B.Sure,rightaway.
C.Iknow.
答案:B
5.当顾客抱怨菜太咸,服务员应说()
A.Itsyourproblem.
B.Imsorry.Illtellthechef.
C.Thatsnormal.
答案:B
6.“请给我账单”英文是()
A.Givemethebill.
B.MayIhavethebill,please?
C.Bill,now.
答案:B
7.服务员问顾客对饭菜的评价,说()
A.Howdoyouthink?
B.Howdoyoulikethefood?
C.Whatyoufeel?
答案:B
8.顾客想打包食物,服务员说()
A.Noway.
B.Ofcourse,wecanpackitforyou.
C.Itsnotallowed.
答案:B
9.服务员推荐饮品时说()
A.Wehavesomegooddrinks.
B.Youshoulddrinkthis.
C.Isuggestyoutryourfreshlysqueezedjuice.
答案:C
10.当顾客提出特殊要求,服务员回答()
A.Icantdoit.
B.LetmeseewhatIcando.
C.Impossible.
答案:B
多项选择题(每题2分,共10题)
1.以下可用于询问顾客需求的语句有()
A.WhatcanIdoforyou?
B.MayIhelpyou?
C.Doyouneedanything?
D.Whatdoyouwant?
答案:ABCD
2.常见的饮料表述有()
A.coffee
B.tea
C.juice
D.water
答案:ABCD
3.表示感谢的用语有()
A.Thankyou.
B.Thanks.
C.Manythanks.
D.Thankyouverymuch.
答案:ABCD
4.以下属于餐厅菜品类型的有()
A.appetizer
B.maincourse
C.dessert
D.soup
答案:ABCD
5.服务员引导顾客就座时可能说()
A.Thisway,please.
B.Followme.
C.Overhere.
D.Comewithme.
答案:ABCD
6.可以用来形容食物味道的词汇有()
A.delicious
B.tasty
C.awful
D.good
答案:ABCD
7.以下用于回应顾客赞扬的语句有()
A.Thankyou.Weregladyoulikeit.
B.Thatsverykindofyou.
C.Thanksforyourcompliment.
D.Youreright.
答案:ABC
8.询问顾客付款方式的表述有()
A.Howwouldyouliketopay?
B.Whatsyourpaymentmethod?
C.Doyoupaybycashorcard?
D.Howwillyoupay?
答案:ABCD
9.以下属于礼貌用语的有()
A.please
B.sorry
C.excuseme
D.thankyou
答案:ABCD
10.