基本信息
文件名称：商务英语口语（第3版）课件Unit 9 Customer Service.pptx
文件大小：28.48 MB
总页数：35 页
更新时间：2026-03-14
总字数：约9.48千字
文档摘要
Unit9
Customer
Service;1.Whatshouldyoudowhenfacinganunhappycustomer?
2.Howtodealwithyourownemotionwhenthecustomerisangry?
3.Whatelsecanyoudotohelpthesituation?
4.Notedownusefulphrasesorsentenceswhendealingwithcustomercomplaint.
;;Task1Lookatthecomics