高等学校英语拓展系列教程
Chapter11LettersofApologyandCongratulation道歉信与祝贺信
ChapterContentsofthischapterI.Introduction11LettersofApologyandCongratulationII.SampleAnalysisIII.SampleContrastIV.UsefulPatternsandSentencesV.CondolenceLetters(additional)
ChapterI.Introduction1.Lettersofapology11LettersofApologyandCongratulation2.Lettersofcongratulation
Chapter1.LettersofapologyApologiesarenecessary—foryourownpeaceofmindandforthegoodrelationshipwiththeoffendedperson.Whenyouhavetoapologize,youmustbesincere,direct,brief.Thewritershouldapologizedirectlyandusegeneraltermstoavoidreinforcingtheunpleasantnessoftheerrors.Thatreinforcementwouldworkagainstthepurposeofapology.LettersofApologyandCongratulation11
Chapter1.LettersofapologyEmpathyisthekeytoanappropriateapology.Peoplewhohavetherightattitudehavethebestchanceoffindingtherightwords.Anunsolicitedletterofapologyremovedabarrierorevenpreservesabusinessrelationship.LettersofApologyandCongratulation11
Chapter1.LettersofapologyBeginwithanapologyandrevealthepurposeoftheletter.Presentthespecificsituationforwhichyouapologize.Anddiscussmethodstoredressthesituation,ifneeded.Closewithapositivelooktofuturebusinessorpersonalrelationship.LettersofApologyandCongratulation11WritingPrinciples:
Chapter2.LettersofcongratulationSendinglettersofcongratulationprovidesaverygoodwayforbusinessmentobuildgoodwill,fortheyarealwayspositive.Howdelightedwouldyoubetoreceivealetterofcongratulation!Therearemanysituationscallingforcongratulations,suchaselection,promotionormanyothersignificantachievements.LettersofApologyandCongratulation11
Chapter2.LettersofcongratulationBeginwiththereasonforwriting.Youshouldpresentcongratulationsatthefirstpartoftheletter.Tellhowyoulearnaboutthegoodnewsandmakethereaderfeelcer