DATE\@dd/MM/yyyy01/04/2009
Thisdocumentistobeusedasaguideonly.
AirbusOwner:
WhoistheAirbuscoordinatingperson
Date:
Whenthe8-Dwasinitiated.
8D撰寫日
SupplierName:
SupplierOwner:
ProductName/PN:
AircraftType:
ReferenceNumber:
CurrentStatus
Immediateactionscomplete
(Step4)
立即對策改善完成
PermanentActionsActionsdefined.
(Step6defined,notimplemented)
永久對策已定義但尚未執行
LongTermCorrectiveActionimplemented.Monitoring/evaluatingeffectiveness.
(Step6Implemented)
長期改善對策已被執行.監控/評估其效果(第6步已實施)
LongTermCorrectiveActionconfirmedeffective.Problemclosed.
(Step8Closed)
長期改善對策已確認有效.問題已得到解決.
Briefdescriptionoftheproblem問題簡述
Whatarethedifficulties(includedataandevidence)?問題點是什麼?(包括數據和證據)
Accuratelydescribetheproblemandgainacommonunderstandingofit.準確描述問題所在並達到共同理解.
Doallpartiesagreethedefinitionandresultingimpact?是否所有責任單位認同問題所述和其影響?
Ifithasoccurredbefore,whatisthehistory?若此問題之前有發生過,失敗履歷為何?
Whatisthecurrentprovedaveragelevelofnonconformance–attachdocumentationandKPI’s
目前可證明出的不合格的平均水平為何–附上文件資料和關鍵績效指標
Ifameasureofthetrendoftheproblemisnotalreadyavailablethenimplementonenow.
如果問題的趨向程度未知,則馬上實施評估動作.
Withoutthisinformationyoucannotjudgetheeffectofyouractions.Transfertheinformationobtainedintothissectionofthe8-D.atappropriateintervals.
若無此信息就無法判斷你所下的對策的有效性.把得到的相關信息,在一定時效內放入8D部分.
Whatisthespecification?
規範/規格是怎樣的?
Problemrecognition:
問題:
Effect-Somethingresultingfromacause.後果-從某個【因】導致的【果】
Cause-Somethingproducinganeffect.
原因-產生後果的原因
TheproblemstatementisafactualdescriptionofthePROBLEMEFFECTandisjustasimpledescriptionoftheSYMPTOMS.問題的陳述是問題影響的因素描述,且只是問題症狀的簡單描述.
Whyisthereanactiontotakeplace?為什麼要進行改善措施?
Customerimpact,costimpact,safetyimpact.客戶影響、成本影響、安全性的影響.
Doallpartiesagreethedefinitionandresultingimpact?是否所有責任單位認同意問題所述和其影響?
Whendiditoccur?問題何時發生?
Whenistheproblemreporteddefect