最近有很多小伙伴的账号遇到了二部验证失效，无法登录店铺。然后大部分卖家通过站外
case去联系客服，结果很久都没有回复，今天就教大家一招，只需要一封邮件可以马上解决
这问题!
大家可以按照下面这个邮件内容来编辑，然后发送给这两个邮箱：
cs-reply@
Jeff@
具体的邮件内容为：
主题：
UrgentRequesttoResetTwo-FactorAuthenticationforAmazonAccount
正文：
DearMr.JeffBezos,
Ihopethismessagefindsyouwell.
Mynameis[YourName],andIamtheownerofanAmazonstore.Unfortunately,Iamcurrently
facingasignificantissuewithaccessingmyaccount.Myregisteredemailis[YourEmail].Dueto
thelossofmymobilephone,Iamunabletocompletethetwofactorauthenticationprocess
requiredtologin.
FollowingAmazonsguidelinesforresettingthetwo-factorauthentication,Isubmittedmy
identificationdocuments,includingmyIDandbusinesslicense,overamonthago.Despitethis,I
havenotreceivedanyresponse,andmytwo-factorauthenticationhasnotbeenreset.Thisdelay
hasseverelyimpactedmyabilitytomanagemystore,processorders,andprovidecustomer
service.
Giventheurgencyofthismatter,Iamreachingouttoyoudirectlyinhopesofexpeditingthe
resolution.Iammorethanwillingtoprovideanynecessarydocumentationtoverifymyidentity
andownershipoftheaccount.
Thankyouverymuchforyourunderstandingandpromptassistanceinthismatter.
Sincerely,
[YourName]
[YourAmazonStoreName]
[YourRegisteredEmail]
IDCARD:
License:
Ps:最好用自己的卖家账号的绑定邮箱去发送
源自：卖家互助团