AI
BUSINESSVALUE
RADAR
KnowledgeInstitute
CONTENTS
Executivesummary4
Driversofvalue6
Success,spending,andtransformation12
Engagedstaffdeliverbestreturns16
Beboldtogetvalue20
AppendixA:Usecasetypesusedinthesurvey26
AppendixB:Researchapproach29
ExternalDocument?2025InfosysLimitedAIBusinessValueRadar|3
KnowledgeInstitute
EXECUTIVE
SUMMARY
AI
TheeraofenterpriseAIexperimentationAIsuccessandthechangesthatabusiness
isending,andthetimeforscalingAImakestoitsoperatingmodelanddata
deploymentsishere.Inourbiggestsurveyofstructures.Italsofindsthatengagingthe
businessleaderstodate,wehavefoundthatworkforceisthemostimportantdriverof
about20%ofAIusecasesarenowdeliveringsuccessfulAIoutcomes.
onallbusinessobjectives,andthatjustover
30%ofusecasesareonthecuspofdoingso.Touncovertheseinsights,Infosyssurveyed
3,798seniorexecutivesintheUS,Europe,
AscostsforAIlook