ModernSystemsAnalysisandDesignNinthEditionChapter10DesigningFirmsandReportsCopyright?2020,2017,2014PearsonEducation,Inc.AllRightsReserved

LearningObjectives10.1Explaintheprocessofdesigningformsandreportsandthedeliverablesfortheircreation10.2Applythegeneralguidelinesforformattingformsandreports10.3Usecolorandknowwhencolorimprovestheusabilityofinformation10.4Formattext,tables,andlistseffectively10.5Explainhowtoassessusabilityanddescribehowvariationsinusers,tasks,technology,andenvironmentalcharacteristicsinfluencetheusabilityofformsandreports10.6DiscussguidelinesforthedesignofformsandreportsforInternet-basedelectroniccommercesystems

Figure10-1:SystemsDevelopmentLifeCyclewithLogicalDesignPhaseHighlighted

DesigningFormsandReports10.1ExplaintheprocessofdesigningformsandreportsandthedeliverablesfortheircreationForm–businessdocumentthatcontainssomepredefineddataandmayincludesomeareaswhereadditionaldataaretobefilledin.Aninstanceofaformistypicallybasedononedatabaserecord.UsuallyinastylizedformatandnotasimplerowandcolumnlookReport–businessdocumentthatcontainsonlypredefineddata;itisapassivedocumentusedsolelyforreadingorviewing.AreporttypicallycontainsdatafrommanyunrelatedrecordsortransactionsReportstypicallycontaindatafrommanyunrelatedrecordsortransactions

Table10-1:CommonTypesofBusinessReportsReportNameDescriptionScheduledReportsReportsproducedatpredefinedintervals—daily,weekly,ormonthly—tosupporttheroutineinformationalneedsofanorganization.Key-IndicatorReportsReportsthatprovideasummaryofcriticalinformationonarecurringbasis.ExceptionReportsReportsthathighlightdatathatareoutofthenormaloperatingrange.Drill-DownReportsReportsthatprovidedetailsbehindthesummaryvaluesonakey-indicatororexceptionreport.Ad-hocReportsUnpl